ninja138 Terms of Use

When you open an account on ninja138, you agree to our terms governing account use, deposits, withdrawals, and dispute resolution. We at ninja138 operate a gaming and sportsbook platform available only where local law permits. Your access and use of our platform are subject to the conditions outlined here.

These terms cover account eligibility, payment processing via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, bonus terms, and how we handle disputes. We enforce these terms consistently across all users and regions where we operate. If you have questions about any term, contact our support team via live chat or in-app help.

This page sets out our core policies. By using ninja138, you accept these terms in full.

Account Opening and Eligibility

To open an account on ninja138, you must be of legal age in your jurisdiction and not prohibited by local law from accessing our platform. We at ninja138 require you to provide accurate personal information during registration, including your full name, date of birth, email address, and phone number. You are responsible for keeping this information current.

We verify your identity after your first deposit using the information you provided. This verification helps us comply with local regulations and protects your account. If we cannot verify your identity, we may suspend your account or restrict your access to certain features. You may not open multiple accounts. If we detect duplicate accounts, we reserve the right to close them and forfeit any associated balances.

Deposits and Payment Methods

We at ninja138 accept deposits via eight payment channels: DANA, e-wallet, mobile banking, local payment, and online payment e-wallets; e-wallet scanning; and bank transfers to mobile banking, local payment, online payment, and e-wallet virtual accounts. E-wallet deposits typically credit your account within seconds. Bank transfers may take a few minutes depending on your bank's processing speed. We do not charge deposit fees on our side.

You are responsible for ensuring that your deposit method is legitimate and that you have authority to use it. We do not accept deposits from third parties. If we detect unauthorized or fraudulent deposits, we reserve the right to reverse the transaction and close your account. Deposits are non-refundable except where required by law.

Withdrawals and Verification

Withdrawal requests on ninja138 are processed back to your original deposit method. If you deposited via mobile banking, your withdrawal returns to local payment. For bank transfers, we send funds to the online payment, e-wallet, mobile banking, or local payment account you registered. Withdrawal requests are subject to verification. We review your account activity and identity details to ensure compliance with local regulations.

This review typically completes within a standard window, after which your funds are transferred. We do not guarantee specific processing times. Once approved, the transfer to your bank or e-wallet follows your provider's standard settlement time. If you believe a withdrawal is delayed, contact our support team. We reserve the right to decline withdrawal requests if we detect suspicious activity or if your account does not meet our verification requirements.

Bonus Terms and Conditions

We at ninja138 may offer promotional bonuses to new and existing users. Any bonus offer is subject to specific terms, including minimum deposit amounts, wagering requirements, and eligible games. Bonus terms are displayed at the time of offer. You must accept the bonus terms explicitly before claiming any bonus.

Bonuses are non-transferable and may not be withdrawn as cash unless explicitly stated in the offer terms. If you breach any bonus condition, we reserve the right to forfeit the bonus and any winnings derived from it. Bonus offers may be withdrawn or modified at any time at our discretion.

Bet Settlement and Disputes

We settle bets on ninja138 based on official results from the relevant governing body. For Liga 1 and Piala Indonesia fixtures, we use the final score announced by the league. For international matches, we follow the official governing body's result. If a match is abandoned or rescheduled, we apply our standard rules — typically a refund of your stake.

If you believe a bet was settled incorrectly, contact our support team via live chat or in-app help within seven days of settlement. Provide your bet slip number and a description of the issue. Our team reviews the match result and our records, then resolves the dispute. Disputes not reported within seven days are considered final.

Account Suspension and Closure

We at ninja138 reserve the right to suspend or close your account if you breach these terms, engage in fraudulent activity, or violate local regulations. If we suspend your account, we will notify you of the reason and give you an opportunity to respond, except where immediate action is required for legal or security reasons.

If your account is closed, any remaining balance will be returned to your original deposit method, subject to verification. We may retain records of your account activity for compliance purposes. Closed accounts may not be reopened.

Limitation of Liability

We at ninja138 provide our platform on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or secure. We are not liable for any indirect, incidental, or consequential damages arising from your use of our platform, including loss of profits or data.

Our total liability to you for any claim arising from these terms or your use of ninja138 is limited to the amount you have deposited on our platform in the preceding twelve months. This limitation applies to all claims, whether based on contract, tort, or any other legal theory.

Our ninja138 Policy on Data and Support

We at ninja138 keep your personal and financial data protected using industry-standard encryption and security practices. We do not share your data with third parties except where required by law or to process your payments. For details on how we handle your data, see our Privacy Policy

Our support team is available via live chat, in-app help, and email to assist with account issues, payment questions, and dispute resolution. We aim to respond to support requests within a reasonable timeframe. For urgent issues, use our live chat feature for immediate assistance.

We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of ninja138 constitutes acceptance of the updated terms. If you do not agree to any modification, you may close your account.